Gartner’s Prediction On BPM

Gartner defines BPM as a management discipline that treats processes as assets that directly contribute to organizational performance.

Organizations are pushing BPM beyond its traditional focus on routine, predictable, sequential processes towards broader, cross-boundary processes that include more unstructured work. New BPM technologies will enable the management of unstructured and dynamic processes to deliver greater knowledge worker productivity and competitive advantage.

Gartner has identified five predictions on the advancement of BPM for a row of 3 years, starting from 2012.

As for 2012, gartner predicts that 20% customer facing processes will be knowledge-adaptable and assembled just in time to meet the demands and preferences of each customer, assisted by BPM technologies. A dynamic BPM will be expected in the year following that. The BPM in 2013 will be an imperative for companies seeking process efficiencies in increasingly chaotic environments.

Through 2014, the act of composition will be a stronger opportunity to deliver value from software than the act of development. In the same year, Gartner further predicts that business process network (BPNs) will underpin 35% of new multi enterprise integration projects.

2014 will also have 40% of business managers and knowledge workers in Global 2000 enterprises using comprehensive business process models to support their daily work, up from 6% in 2009.